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Writer's pictureFiona Pratt

Unlock the Power of Atlassian Automation: Simplify Your Processes Today!

In today's fast-paced work environment, efficiency is crucial. Atlassian's automation features are here to lend a hand in streamlining your workflows and cutting down on manual tasks, freeing up your team to concentrate on the important stuff. Whether you're rocking Jira or Confluence, automation has the potential to supercharge your productivity and project management. Lets see how you can tap into the magic of automation to take your processes to the next level.



Why Automation?

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Manual tasks can be time-consuming and prone to errors. Automation in Atlassian tools helps you eliminate repetitive work, enforce consistency, and ensure that important tasks are completed on time. By setting up automation rules, you can create a more efficient and effective workflow that saves time and reduces the risk of human error.


Automate Routine Tasks in Jira

Automated Issue Creation is a nifty feature that simplifies the issue creation process by setting up rules that trigger the automatic generation of tasks. For example, you can create a rule to generate a bug issue automatically when a failed test is detected. Workflow Transitions are a game-changer for boosting workflow efficiency. By automating transitions between different issue statuses, you can set up a rule to move an issue from "In Progress" to "Code Review" automatically once a pull request is created. Notifications and Alerts are key to keeping your team in the loop. Set up rules to send alerts when issues are updated, commented on, or assigned, ensuring everyone stays well-informed. Custom Field Updates are a great way to streamline the updating of custom fields. Automate the process based on specific criteria, like adjusting the priority level according to the complexity or impact of the issue.


Streamline Processes in Confluence


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Automating the creation of new pages or updates to existing ones based on specific triggers is totally doable with Page Creation and Updates. Picture this: you can automatically whip up a project status report page at the end of each sprint.

To make the review process a breeze, you can set up Content Review Reminders. By scheduling automated reminders for content reviews or approvals, you can rest assured that documents and pages get reviewed and approved right on time, no more chasing after folks manually.


And hey, why not take advantage of automation for Task Assignment? This means tasks or action items are automatically doled out to team members based on set rules. For instance, you can assign action items to project leads whenever a project page gets updated.

Oh, and let's not forget about Template Usage. By automating the use of templates for new pages or spaces, you can keep things consistent and efficient. Using predefined templates for common page types or project docs saves time and keeps everything nice and uniform.

 

Getting Started with Automation

  • Spot Repetitive Tasks: Let's kick things off by pinpointing those tasks that keep popping up and eating away at your time. These are the golden nuggets that are just begging to be automated.

  • Craft Automation Guidelines: Next up, let's lay down some sweet automation rules in Jira and Confluence that sync up perfectly with your workflow. Get creative with triggers, conditions, and actions to build some seriously slick automation flows.

  • Stay Sharp and Fine-Tune: Keep a close eye on how your automation rules are performing. See how they're shaking things up in your workflow and tweak them as needed to keep the efficiency train chugging along smoothly.

  • Tap into Atlassian's Goodies: Dive into Atlassian's treasure trove of docs and community forums to uncover top-notch tips and tricks. Get the lowdown on setting up and polishing your automation rules straight from the pros.


Jira Automation Examples

  1. Automated Issue Assignment:

    • Rule: Automatically assign issues to a specific team member based on the issue type or component.

    • Example: When an issue is created with the "Bug" type, automatically assign it to the QA team lead.

    • Automation Setup:

      • Trigger: Issue Created

      • Condition: Issue Type = Bug

      • Action: Assign Issue to [QA Team Lead]

 

  1. Status Transition on Pull Request Creation:

    • Rule: Move issues to "Code Review" status when a related pull request is created.

    • Example: When a pull request linked to an issue is created in Bitbucket, the issue status changes to "Code Review."

    • Automation Setup:

      • Trigger: Pull Request Created

      • Condition: Link to an Issue in Jira

      • Action: Transition Issue to "Code Review"

 

  1. SLA Breach Notifications:

    • Rule: Notify the team when an issue is about to breach its Service Level Agreement (SLA) time.

    • Example: Send an alert 24 hours before the SLA breach deadline to the assigned user and their manager.

    • Automation Setup:

      • Trigger: SLA Approaching

      • Condition: SLA = [Specific SLA]

      • Action: Send Email to Assigned User and Manager


Confluence Automation Examples

  1. Automatic Page Creation for New Projects:

    • Rule: Automatically create a project overview page when a new project is initiated.

    • Example: When a new project is added to Jira, a corresponding overview page is created in Confluence with a predefined template.

    • Automation Setup:

      • Trigger: New Project Created in Jira

      • Action: Create Page in Confluence using [Project Overview Template]

 

  1. Content Review Reminders:

    • Rule: Send reminders for content review based on predefined intervals.

    • Example: Send an email reminder to the content owner 7 days before the review date.

    • Automation Setup:

      • Trigger: Page Review Date Approaching

      • Condition: Review Date = [Date 7 Days from Today]

      • Action: Send Email Reminder to Content Owner

 

  1. Task Assignment Notifications:

    • Rule: Automatically assign action items to team members when a Confluence page is updated.

    • Example: When a project page is updated, automatically assign the action items listed to the respective team members.

    • Automation Setup:

      • Trigger: Page Updated

      • Condition: Contains Action Items

      • Action: Assign Tasks to Listed Team Members

 

These examples can be tailored to fit your specific needs and workflows, helping you leverage automation to improve efficiency and streamline processes.


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By leveraging Atlassian's automation features, you can simplify your workflows, reduce manual work, and boost your team’s productivity. Automation is a powerful tool that can transform how you manage projects and collaborate, making your processes more efficient and effective.


At Sourcesense, we specialise in helping you maximise the benefits of Atlassian’s automation features to streamline your workflows and boost efficiency. Our team of experts can guide you through setting up and customising automation rules in Jira and Confluence to align with your unique business needs. From automating routine tasks and transitions to creating tailored notifications and reminders, we ensure that your automation setup is optimised for performance and ease of use. With our support, you can reduce manual work, minimise errors, and enhance overall productivity.


Let us help you unlock the full potential of Atlassian tools and transform your operational processes. Contact us today to learn more about how we can assist with your automation needs.

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