As we wonder at the possibilities of 2025, businesses are gearing up for the new year, with many initiating their strategies for success in 2025. For IT leaders, setting the right tech strategy is crucial for driving innovation, improving efficiency, and staying competitive. Here are some key steps to help set a tech strategy that aligns with business goals and maximises the value of your technology stack, particularly for organisations using Atlassian tools like Jira, Confluence, and Jira Service Management.
𝗥𝗲𝘃𝗶𝗲𝘄𝗶𝗻𝗴 𝗬𝗼𝘂𝗿 𝗖𝘂𝗿𝗿𝗲𝗻𝘁 𝗧𝗲𝗰𝗵 𝗦𝘁𝗮𝗰𝗸
The first step in setting a successful tech strategy for 2025 is to thoroughly assess your
current tools and systems. This is the perfect time to ask:
ℹ️ How well are your existing tools supporting your business needs?
ℹ️ Where are the bottlenecks or inefficiencies in your workflows?
ℹ️ Are teams maximising value from their toolset?
For Atlassian users, evaluating how tools like Jira and Confluence integrate with each other and with other systems can uncover areas for improvement. For example, if you’re using Jira Service Management, is it being used to its full potential to streamline workflows, automate tasks, and improve customer service?
A HealthCheck+ can be especially useful, helping to identify performance issues, outdated plugins, or gaps in configuration that could hinder productivity.
𝗣𝗿𝗲𝗽𝗮𝗿𝗶𝗻𝗴 𝗳𝗼𝗿 𝘁𝗵𝗲 𝗙𝘂𝘁𝘂𝗿𝗲 𝗼𝗳 𝗖𝗹𝗼𝘂𝗱 𝗮𝗻𝗱 𝗗𝗶𝗴𝗶𝘁𝗮𝗹 𝗧𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻
The continued rise of cloud adoption and digital transformation along with AI means that businesses must remain flexible and prepared for the shifting tech landscape. As organisations move more of their infrastructure to the cloud, it’s essential to ensure that your tools are cloud-ready or already fully cloud-based, as Atlassian’s cloud products offer scalability, flexibility, and integrated security features.
Additionally, the integration of Automation and DevOps practices can enable faster delivery of software, more efficient use of resources, and improved collaboration across teams. Automation tools within Jira, for example, allow you to streamline repetitive tasks, while DevOps practices integrated with Jira Software and Confluence ensure that your development and operations teams work in harmony.
𝗔𝗹𝗶𝗴𝗻𝗶𝗻𝗴 𝗧𝗼𝗼𝗹𝘀 𝘁𝗼 𝗕𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗚𝗼𝗮𝗹𝘀
It’s essential that your tech tools are aligned with your broader business objectives. This
means ensuring that tools like Jira Software, Jira Service Management, and Confluence are set up in ways that support your teams' specific needs and drive your company's vision forward.
For example, if one of your business goals for 2025 is to scale operations, you might focus on automation and scalability features within Jira Service Management. If customer satisfaction is a priority, customising your knowledge base in Confluence could play a central role in improving self-service options.
This alignment will enable your teams to work more efficiently, keep projects on track, and enhance decision-making, all while staying focused on overarching business goals.
𝗧𝗵𝗲 𝗛𝗲𝗮𝗹𝘁𝗵𝗖𝗵𝗲𝗰𝗸𝘀 𝗮𝗻𝗱 𝗦𝗲𝗰𝘂𝗿𝗶𝘁𝘆
As technology becomes more central to business operations, ensuring the quality and security of your tech environment is non-negotiable. Regular system HealthCheck should be a cornerstone of your 2025 tech strategy to ensure that your infrastructure is optimised, secure, and compliant - delivering high quality and value to your users.
Security should be a top priority, especially as new regulations and standards continue to evolve. For Atlassian users, tools like Atlassian Guard help centralise identity and security management across your organisation’s Atlassian suite. Conducting a security audit and addressing potential vulnerabilities will minimise risk and improve system resilience.
𝗧𝗿𝗲𝗻𝗱𝘀 𝗶𝗻 𝗔𝗜 𝗮𝗻𝗱 𝗔𝘂𝘁𝗼𝗺𝗮𝘁𝗶𝗼𝗻
AI and automation are set to change how businesses operate. In the coming year, AI will continue to shape business decisions and personalise customer experiences. Automation tools embedded in platforms like Jira and Confluence are key to eliminating manual tasks and improving efficiency. For example, AI-powered features like Jira’s Automation Rules or AI-driven insights in Confluence Analytics can make a huge difference in decision-making and task management, helping teams focus on higher-value work. Furthermore, integrating AI tools can provide better data insights and predictive analytics, enabling faster responses to business challenges.
𝗖𝗼𝗻𝗰𝗹𝘂𝘀𝗶𝗼𝗻
To set your tech strategy for success. businesses must focus on reviewing their current tech stack, embracing the future of cloud and digital transformation, aligning tools with business goals, and prioritising security and system health. Furthermore, adopting AI and automation trends will help streamline operations and deliver more value from your technology investments. By taking these proactive steps, businesses will be well-positioned for growth and innovation in the year ahead.
Take action now! A thorough HealthCheck+ conducted by Sourcesense International can help you optimise your system’s performance and prepare for a more efficient and secure 2025.
👉 Ready to get started? Contact us today to learn how we can help you set a successful tech strategy that maximises the value of your Atlassian tools.